Infrassist Technologies Review 2024:
Infrassist Technologies Your ideal technology partner!
Do you want to expand your client base to new territories but your engineers are overly consumed with existing clients? You have considered outsourcing but haven’t found a pool of skilled engineers? The thought of hiring and training your IT Staff seems exhausting? Have you felt that IT Outsourcing is expensive? You need to reconsider.
Infrassist Technologies Pvt Ltd. established in 2015 is a white-labeled IT Infrastructure Management Service Provider. They work as a backend technical team, an extended arm, by taking up an MSPs’ (Managed IT Service Provider) routine IT tasks. They help MSPs by transforming their clients’ IT Infrastructure with suitable, agile, and effective solutions. They consider themselves to be MSP for MSPs.
Infrassist Technologies’ external feedback is positive, and their project management style is noteworthy.
Since 2015, they have been offering their clients 24*7 support services on a wide array of products and technologies. They are vendor-agnostic and have customers in 15 different countries across the USA, UK Australia, and Europe, providing 24/7/365 support to 75 MSPs and/or MSSPs.
About Infrassist:
Infrassist has a group of young, technology enthusiasts and what makes them the best fit for the demands of an MSP is- their SMB focused business model. Over the years the company has invested heavily in People, Technology, and Processes that can seamlessly integrate with their partners and help them achieve growth in no time. With Infrassist as their technology partner, MSPs can scale up their offerings and also focus on expanding their clientele.
Infrassist provides round-the-clock assistance in NOC and SOC Services, they carry out fixed-scope projects and provide Professional Services- which include Migrations, RMM and Firewall Audits, VAPT, O365, etc.
Infrassist Offerings:
M365 Services:
M365 Service Package includes tools that come under Modern Workplace, Operational Efficiency, and Security & Compliance. Tools like Power Automate, Power BI, Azure, SharePoint, Teams, Intunes, Identity and Apps Management, Data Loss Prevention, Tenant Level Services, and many more.
They also work on professional services varying from Planning, Migration and Implementation Support, Software Implementation Services, etc. Their Project Management Services covers an entire project management lifecycle by working on the practice of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time. Their project management disciple involves established principles, procedures, and policies to successfully guide a project from conception through completion.
NOC (Network Operations Centre) Services:
Infrassist has a 24*7 Network Operations Centre wherein they monitor and maintain Backups, AVs, Network and Security Services Devices, Servers, Workstations, and more. They have L1/L2/L3 engineers that monitor, troubleshoot, and mitigate network errors and complexities. Their cost-effective, prompt NOC Services let MSPs be proactive without them having to spend a lot of money. They have well-defined Service Level Agreements and documentation of all necessary reports of their NOC Clients.
RMM (Remote Monitoring and Management) Admin:
Infrassist has expert engineers that are well versed with various RMM tools such as ConnectWise, SolarWinds, Datto, Atera, Kaseya, and many others. Infrassist can not only take care of your technical work but we can also help you with RMM Audits and Optimization. They are vendor agnostic and can help you configure and fine-tune your RMM Tool as per best practices, or if you already have an RMM Tool but all you need is an expert who can handle the work you, Infrassist is there for you. Their experts will provide customized solutions based on your needs so that you can carry out your business like normal, without any hindrances.
Dedicated RMM expert: Infrassist can provide you with a dedicated resource or an expert that can assist you with: Installation, Configuration, Monitoring, and Maintenance of your RMM Tool; help put an RMM strategy in place; you’ll get a dedicated resource and you can avoid the worry of hiring and training and so much more.
RMM Audit & Optimization: If you opt for an RMM Audit, we will look into your current configurations and fine-tune & optimize them for an improved and efficient functionality.
Firewall Services:
Continuous monitoring of the firewall and consistently applying best practices can be an exhausting process. This can often take away an MSP’s focus from expanding their business and clientele. Infrassists’ experts constantly monitor and upgrade an MSPs firewall to service your clients which in turn increases their business value when they feel secured from cyberattacks.
Infrassists’ firewall services include Firewall Installation, Integration, Monitoring, Audit, and Remediation. Their Firewall team leverages the latest Firewall Services to serve MSPs’ clients. Their teams’ experience stems not only from their daily interactions with MSPs and MSSPs on security requirements but their years of experience in the Cybersecurity Front.
Why Infrassist is the perfect Master-MSP Partner?
Bridge the skill gap: with their pool of certified engineers and technical consultants who are experts in data networking, VOIP, cloud services, security, and IT compliances.
Extended after-hours support: and maintenance tasks like patching, firmware upgrades, reboots, and more, essentially offering 24×7 support to your customers.
Build one strong team with them: Find an extended workgroup in them. They work with a staunch belief that your customers are their customers.
Build cost efficiencies: for your pool of skilled resources. With them, a small and medium-sized MSP will find the skill set they need, anytime and every time!
Flawless adoption: Leverage the flawless adoption of your culture and communication that easily makes Infrassist one of you, giving your customers extra confidence!
Our Recommendation:
Infrassist Technologies is the perfect technology assistance and service partner for any MSP. Their aim is to make the functioning of an MSP simpler by assisting them with technical aspects. Being ISO 27001:2013 certified, data security is their utmost priority. They function by implementing the Best Practices of each vendor they support. Services offered by them are top-notch yet cost-effective. We highly recommend them as we find them to be an ideal technology assistance partner and a Master MSP in all senses.
Contact Information:
- Offices located at: Infrassist Technologies Pvt Ltd 203/204 Parshwanath Business Park, Satellite, Opp KFC, Prahlad Nagar, Ahmedabad, Gujarat, India – 380015
Infrassist Technologies Pty Ltd St. Kilda Road towers, Level 1, 1 Queens Road, Melbourne, VIC 3000, Australia - Call at: +91 99250 33425, +61-3-90169393
- Email: partners@infrassist.com
