Nowadays, businesses are more focused on their customers rather than just going after money. Successful businesses are the ones that make a strong foundation for themselves by maintaining a loyal customer base. It is very necessary for a company to keep its customers engaged with them. Every business depends on its customers in order to survive for a long time. But a question arises that is it really necessary for companies to focus more on customers?
In present times, customers play a really important role in the success of a business. Customers have access to a lot of information and can change the whole progress of a company. Reviews are really important as most people tend to buy various stuff after reading at least one review.
Customer reviews are really important for other shoppers looking to buy the same product. It is necessary for businesses to invest in a really good solution in order to manage their customer reviews in the best possible ways.
Wiremo is a review management app that can help businesses in managing their customer reviews. We will take a deep dive into all of the features and benefits provided by Wiremo and its needs in the modern world.
Wiremo is a web-based app that uses Artificial Intelligence in order to generate and analyze all of the genuine customer reviews. Their service is present on all of the major eCommerce platforms. They have dedicated servers and their services are really easy to set up. Users can use plugins for the following:
Mainly, website builders and eCommerce businesses use Wiremo. Their support page is also great with all the necessary ways to integrate Wiremo into your business. You also have the option to customize the widget any way you see fit. You can change the position of the widget around the webpage. There is also a language change option. Overall, it is really simple to use Wiremo in order to manage all of your customer reviews.
Wiremo allows businesses to manage their reviews in the best possible way. You have a lot of features at your disposal that can help you in deciding whether you should buy a said product or not. They provide users with detailed information about the product along with its reviews. You also have a widget option through which you can engage with your customers in order to be more effective in selling your product or solving any queries of a customer.
The support system is excellent on Wiremo, and they are always ready to solve your problems and provide you with the best solution possible. You have a lot of tools like triggers available to you, which can be used to send an automated message to a customer who just bought something from your website. They also have very good pricing plans, which makes them more appealing than their counterparts.
How it Works:
The first thing that you need is the integration of Wiremo into your website. After that, whenever a person will buy from your website, Wiremo will automatically send a message to your customer and ask him for a review of that product. This encourages more people to leave the website after posting a review. You have access to all of the information and can even change or delete the review.
The customer also provides you with a rating out of five. This cannot be changed as it will not be beneficial for the customers. They have a lot of other features and tools which work together in order to make this one of the best review softwares on the market.
Wiremo has created a very functional experience by integrating their software with some of the highest names in the eCommerce market. Some of the plugin integrations of Wiremo are:
Some of the widget integrations implemented by Wiremo are:
They have successfully created a powerful and functional tool that works on all of the major platforms in order to provide the most seamless experience possible.
Wiremo provides businesses with a lot of useful features that will help them in increasing their sales with the help of more loyal customers. Some of the main features provided by Wiremo are:
Wiremo comes in a very simplistic widget, which is very easy to use. There are a lot of features present in the widget which can be used to generate reviews. You need to install a plugin from their website, and you will have to leave the rest of the work to the Wiremo itself. It will automatically do everything for you, like keeping track of the sales, triggers, and generation of reports. With an easy to use interface, using Wiremo becomes really easy.
Triggers are a very useful feature provided by Wiremo. When a customer is making a purchase, Wiremo’s trigger automatically sends a Thank You message to the customer for their purchase. It also sends them another message alongside an email asking them to post a review about their experience regarding the purchase. The triggers also have a status button with the help of which you can either turn on/off their status depending upon whether you want to send triggers to your customer or not.
With the help of Wiremo, you also get detailed reports about your purchase on all of the products. There are a lot of categories in these reports, such as:
- Star Rating
- Total Low Ratings
- Best Comment
- Common Problems
All of these categories are a good way in order to gain sufficient information about a product. By checking out the review section, you can easily determine if a product is selling great or is it tanking in sales. With this detailed information, any business can adjust its products and services accordingly.
Widget design is a really important aspect as an app needs to be designed in such a way that it looks good on both big screens as well on mobile phones as well. With the help of the Wiremo Carousel, you can easily insert your widget on your website. In this way, you will be able to show your messages to your customers. You also have the ability to control all of the workflows right through your website.
Automated Review Requests:
This is one of the main key features of Wiremo. With this feature, if you as a customer buys a product, then it will automatically track your purchase and then will message for a review. It’s really important for businesses to implement this as it allows you to leave a review on a website after making a purchase. It is because most people don’t leave reviews after making a purchase.
With the help of automated requests, a business can set up a way for people to immediately leave a review for the product that they purchased. This allows them to attract a lot of other customers who will be keener on buying a product after reading some good reviews about it. This can help businesses in increasing their sales. You are able to set up Automated Review Requests using the available plugin.
Wiremo provides its users with excellent support service, which is available 24/7. Their team is super-supportive and is ready to solve all of your queries. If there arises a case in which you need any sort of help, you can contact their support service. They also provide a lot of guidance regarding the integration of different widgets into your websites.
Wiremo has its integration with all of the different social media platforms like Facebook, Twitter, and Google. One other big feature of Wiremo is that it comes with an automatic wall posting and sharing features. You can use Wiremo in order to increase the reach of your business and expand it using all of the social media platforms available to you. Using all of these sources, you can easily increase traffic on your website without putting in any additional money on promotion on various social media platforms.
The feedback collection system provided by Wiremo also supports data markup, which is provided through schema.org. This allows you to have faster indexing and will also improve the website’s position in the keyword department as well.
Moderation of Reviews:
The product reviews are not posted at random, but before being posted, they have to go through a whole moderation process. With this feature, you can only have those reviews about your product, which are appropriate for your product. You also have the ability to change a review or even delete it if you find it offensive in any way. There is one thing that can’t be changed, and that is the number of stars.
Benefits of Using Wiremo:
Some major benefits of using Wiremo are:
- Free Trial Period
- Customer Tracking
- Use of AI
- Email Customization
- Flexible Pricing Plans
- Free Advertising Agents
- Encouragement of Customers to Leave Reviews
- Ability to Block Offensive Reviews
The only downside to Wiremo is:
- The number of stars can’t be changed.
There is a free trial period of 14-days when you are using Wiremo for the first time. After that, there are three pricing plans that are offered by Wiremo, namely:
- Essential – $19.99/month
- Professional – $49.99/month
- Premium – $200+/month
There is a difference in features between the three price plans, which makes them suitable for all kinds of businesses, whether they are big or small. The essential plan is great for small businesses, and the features present are:
- Unlimited Reviews
- 1K Emails/month
- 3 images/uploading
- No Branding
The professional plan is for businesses that need to do a lot of emails and want a lot of customization. The features set is the same as the Essentia plan with the following additions:
- Professional Customization
- 10K Emails/month
- 5 images/uploading
- Collect and Display
The premium plan is for large businesses who want to have each and every feature available to them, such as:
- Wiremo Triggers
- Image Uploading
- Different User Roles
- Personal Approach
There are some people that need all of the features and require a personal approach. The premium plan is the best for those types of people as it contains all of the features that Wiremo provides. With these flexible price plans, any business can really enjoy the services and features provided by Wiremo and expand their business in the most efficient way possible.
Wiremo Company Contact Details:
- Phone: +1 302-498-832
- Email: email@example.com
- Address: Server Management LLC, Wellington, Delaware. 1201 N Orange St STE 700, 19801, United States
Our Verdict: Do We Recommend Wiremo?
A review left by a customer can leave a mark upon other people’s decisions on buying a certain product. Businesses can use Wiremo in order to engage more with their customers and get healthy feedback from them and then use it in order to improve their products and their business at the same time.
Wiremo has a lot of features to offer that are both beneficial for the customers and businesses. They also have a free trial of two weeks, which is enough to know whether this software provides good quality services or not. Using Wiremo can be great for businesses as they get to help their products in selling more and also expand their business as a result.
So, if you are in the market looking for review software with functional tools, then there is nothing better than going with Wiremo.